Return Policy - Molly My Mag

return policy

 
 

 
Last Revised: 4/8/2020

Returns

This “Return Policy” will govern the return of any and all merchandise purchased on https://www.mollymymag.com (the “Website”) and any similar shoppable page thereof, offered by Molly My Magazine, LLC (“Molly My Mag” or “we” or “us”). Sales of printed or digital magazines, editions, publications (“Issues”) are not subject to this Return Policy, as sales are final. This Return Policy solely applies to merchandise.

We will gladly accept eligible returns of merchandise within fourteen (14) days of the purchase date. Please read our full return policy below.

I. RETURN ELIGIBILITY
1. Item(s) must be postmarked within fourteen (14) days of the purchase date. If the return does not meet that requirement, the item will not be eligible for a refund.
2. Item(s) must be in the same condition with no missing “extras” (i.e. bag, box, container, board, etc.), so please take care of packing and protecting the item you are returning. If not in the same condition as when purchased, the item will not be eligible for a refund.

II. REFUNDS
1. Molly My Mag generally processes refunds within 5-7 business days of receipt and to the original form of payment.
2. Refunds will only be processed once the item(s) have been received back at our shipment location for inspection and acceptance.
3. If you change Banks/Credit card info between the purchase and the return, it is your responsibility to contact your previous institution and advise that a refund will be sent to the account. Similarly, if a bank gift card was used for the purchase, please do not discard the card until you are certain the item will not be returned. Refunds will be refunded to the gift card used.
4. If a purchase is made under a promotion (i.e. '20% off orders of $100+'), any eligible returns will result in a refund minus the coupon amount where the remaining order total is no longer above the promotion threshold.

III. RETURN SHIPPING
1. We do not offer free and insured shipping labels for our returns. As such, please ship your items with adequate insurance to cover the value of the returned item, include a signature requirement, and acquire a drop-off receipt.
2. You must email returns@mollymy.com and attach a screenshot of your order receipt, or simply reply/forward through your order receipt email from us in order to obtain reply confirmation that you may independently procure a return shipping label from a shipping method of your choice. You must also confirm in writing that the merchandise was not altered, damaged, removed from packaging, or otherwise used.
3. If a return option is no longer available, you have exceeded the return window.
4. Return shipping costs are your responsibility and are not factored into your refund if such return is accepted by us. Refunds will not include any of our original shipping costs and taxes, if applicable, and are solely representative of the retail price of any applicable merchandise.